PRIVACY POLICY

At Embark Learning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

Personal Information: Name, email address, phone number, age, suburb/postcode, and other relevant contact details you provide when registering, making an enquiry, or booking a service.

Payment Information: Billing details (processed securely via third-party payment gateways – we do not store credit/debit card numbers).

Usage Information: Data on how you interact with our website (e.g. pages visited, access times, device and browser information) to help improve our services.

How We Use Your Information

Provide and manage tutoring services.

Respond to enquiries and communicate with you about bookings, updates, or schedule changes.

Process payments and send invoices or receipts.

Improve the performance and user experience of our website.

Comply with legal obligations and resolve disputes.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties.
We may share your data with:

Trusted service providers (e.g. payment processors, email service providers) who help us operate the business.

Legal authorities if required by law or to protect our rights, safety, or property.

Data Security

We take appropriate steps to safeguard your data using secure systems and up-to-date technologies. While no online system is completely secure, we strive to protect your information from unauthorised access, disclosure, or misuse.

Your Rights

Request correction or deletion of your information.

Withdraw consent for marketing communications at any time.

To make such a request, please contact us at:
📧 embarklearning21@gmail.com

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies via your browser settings, though some features of the website may not function properly.

Children’s Privacy

We collect limited personal information about children only with parental/guardian consent and solely for the purpose of delivering educational services.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the updated policy.

Questions?
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 embarklearning21@gmail.com